Last updated 13 November 2026

Privacy statement

This statement explains what personal information Barber 514 (“we”, “us”) collects, why, and what your rights are. We follow Québec’s Act respecting the protection of personal information in the private sector, as amended by Law 25, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who is responsible

Barber 514, Centre Eaton de Montréal, 705, rue Sainte-Catherine Ouest, Montréal, QC H3B 4G5. The person responsible for the protection of personal information can be reached at [email protected] or +1 (514) 281-5960.

2. What we collect

When you book or contact us by phone or email:

your name, phone number and email address;
the service, barber, date and time you ask for, and your appointment history with us;
anything you choose to tell us that matters for the service, such as a skin sensitivity or an allergy;
the content of emails and messages you send us.

When you pay by card in the shop, the payment is handled by our payment processor. We do not see or store your full card number.

When you visit this website, it does not ask you for any personal information. It has no forms, accounts, analytics, advertising or tracking cookies. As with any website:

our hosting provider keeps standard technical logs (IP address, browser type, pages requested, date and time) for security and troubleshooting;
fonts are loaded from Google Fonts, so your browser sends your IP address to Google when a page loads;
the map link opens Google Maps, which has its own privacy policy.

3. Why we use it

to confirm, manage and remind you of appointments;
to perform the service safely and the way you like it;
to answer your questions and requests;
to keep the accounting and tax records the law requires;
to keep the website secure.

We do not use your information for advertising, do not make automated decisions about you and do not build profiles. We will only send you promotional messages if you have asked for them, and you can unsubscribe at any time.

4. Consent

By booking an appointment or contacting us, you consent to the use of your information for the purposes above. You can withdraw your consent at any time by writing to us; we will then stop using the information, unless the law requires us to keep it. Without contact details we may not be able to hold an appointment for you.

5. Who we share it with

We do not sell or rent personal information. It is seen only by our staff who need it to do their work, and by service providers who work for us under confidentiality obligations, such as our email, telephone, hosting, payment and accounting providers. We may also disclose information when the law requires it.

Some of these providers may store or process information outside Québec, including elsewhere in Canada or in the United States. In that case we take reasonable steps to make sure it is adequately protected.

6. How long we keep it

We keep appointment and contact records for as long as you remain a guest and for up to 24 months after your last visit. Accounting records are kept for the period required by tax law, generally six years. After that, the information is securely destroyed or anonymised.

7. How we protect it

Access to guest information is limited to the people who need it, and it is kept in password-protected systems. No method of storage or transmission is completely secure. If a confidentiality incident involving your information creates a risk of serious injury, we will notify you and the Commission d’accès à l’information du Québec as the law requires.

8. Your rights

You can ask us to:

confirm whether we hold personal information about you and give you a copy;
correct information that is inaccurate, incomplete or out of date;
delete information we no longer need or stop sharing it;
withdraw your consent to its use;
send you, or a person you name, the computerised information you gave us in a commonly used format.

Write to the person responsible at [email protected]. We may need to confirm your identity, and we will answer in writing within 30 days. If you are not satisfied with our answer, you can file a complaint with the Commission d’accès à l’information du Québec or, for matters under federal law, the Office of the Privacy Commissioner of Canada.

9. Children

We do not knowingly collect personal information from children under 14 without the consent of a parent or guardian. Appointments for children should be made by a parent or guardian.

10. Changes to this statement

If this statement changes, the new version will be posted on this page with a new date at the top.

11. Contact

Barber 514, Centre Eaton de Montréal, 705, rue Sainte-Catherine Ouest, Montréal, QC H3B 4G5
[email protected] · +1 (514) 281-5960